Benefits
When you go direct to a carrier, you lose objectivity
- Ultimately, you are familiar with only a handful of products
- The “best deals” are whatever the carrier is pushing at the time, as opposed to what may be the best solution for your business
- Carrier-specific product names cause confusion
When you go direct to a carrier, you lack continuity
- Different sales processes for different services
- Varied time frames for contracts, installation, repair, etc.
- Service is caught up in sales quota targets for carrier managers
- Employee turnover and disappearing post-sale support are the norm in the carrier world
When you go direct, you lose price flexibility and competitiveness
- Carriers always start with highest prices
- Carriers only provide discounts and promotions to compete with other carriers – they “beat the bid” instead of offering their best deals
When you work with Sandler, you gain objectivity
- Because we are carrier agnostic, we offer up the best possible business solution for each customer, based on a deep understanding of service and carrier choices
- We are experts at securing the most reliable, best possible service on a case-by-case basis, and deliver ongoing support
When you work with Sandler, you gain single-contact continuity
- Simplification – all service aspects are in one place
- We provide a sustainable business relationship independent of any carrier, product or service
- We provide permanent post-sale support
- We have a reliable, empowered staff with carrier service and management experience, with no bureaucracy – we solve your problems
When you work with Sandler, you gain price flexibility and competitiveness
- We can deliver the best prices possible for your needs, with a range of service levels and choices
- We deliver faster, more efficient quotes than any carrier direct rep can deliver, and because carriers know we provide detailed cost-benefit analyses, we often receive pricing for clients that direct carrier reps can not access themselves
In addition, Sandler gives you:
- Access to a one-stop shop
- Straight talk – the knowledge to navigate each carrier
- Greater attention from carriers due to our dedicated support, industry reputation and the ability of our staff to directly assist carriers in troubleshooting
- Total outsourcing of vendor management so you can focus on your business
- A full arsenal – access to more than 60 carriers and our network of 700+ data consultants and interconnects