Sandler Partners Career Opportunities

Sandler Partners is a dynamic, high-growth organization at the forefront of real-world technology adoption. We are the fastest growing distributor of connectivity and cloud services in America, as documented by nine straight inclusions in the Inc. 5000, even though we also are one of the largest companies of our type. We achieved this distinction by outperforming our competitors in flexibility, breadth and depth of support for our sales partners. In short, we provide both the most support and the best support in our industry.

Because our extraordinary rate of growth is based on delivering the highest levels of service and support, careers at Sandler Partners are challenging and rewarding. We're always on the lookout for strong team members that can both collaborate in groups and problem-solve independently. Our ideal applicant is software savvy, has a positive outlook, performs well under pressure and strives for excellence. If you're interested in joining our dynamic team, send us your resume.

New Job Posting: Solutions Team Supervisor

Sandler Partners, an industry leader in the telecommunications brokerage and consulting industry, is seeking a Solutions and Pricing Team Supervisor. We are a dynamic, high growth, innovation focused Company who for the last 10 years in a row has been consistently included on the annual Inc. 5000 list of America’s fastest growing private companies.

We are seeking a team leader who is excited about technology, motivated by innovation and enjoys providing leadership and development to a talented, performance-oriented team. The qualified candidate will enjoy working in a rapid learning environment where the focus is placed on helping our clients choose the right telecom solutions for their customers.

 

The Job:

The Solutions and Pricing Team Supervisor is primarily responsible for the supervision of the team and managing the department’s daily operations. Responsibilities include:

  • Hire, train and orient new team members. Develop and track departmental performance metrics. Ensure customer service timeliness and accuracy standards. Ensure that the team regularly engages in training that helps to enhance knowledge and stay abreast of relevant technology that helps them provide excellent sales support, including identifying upsell opportunities, to our partners.
  • Supervise the team’s engagement to provide pricing proposals, contract generation, order submission, installation provisioning and post-sales support. 
  • Manage escalations, ensuring issues and conflicts are addressed in a timely and effective manner. Ensure that management and other team members are updated on issues as appropriate.
  • Remain informed on the rapidly changing telecom industry. Proactively engage with providers and other partners to learn and stay abreast of new technology, pricing strategies and practices. 
  • Determine areas for improvement in efficiency of the team’s operations. Evaluate and make recommendations for innovative enhancements to operations, training or work processes.
  • Other related projects and duties as assigned.

Education and Experience:

  • Bachelor of Science degree in Mathematics, Computer Science, Engineering, Operations, Business Administration, or a related area strongly preferred.
  • Previous experience in a technology, customer service, sales, pricing, operations, or other closely related field desirable. A minimum of 2 years in a supervisory role required.

Skills and Competencies:

  • Demonstrated ability to select, motivate and provide supervision and training to a team of high performing professionals.
  • Must be able to effectively manage, strategize and prioritize a large and complex workload, including the ability to parse and delegate work for maximum efficiency and responsiveness.
  • Excellent verbal and written communication and interpersonal skills, including the demonstrated ability to exercise good judgment and productively resolve conflicts.
  • Excellent time management and team building skills with the ability to effectively address and resolve partner and provider concerns and issues in a timely and diplomatic manner.
  • Must be detail, process and quality oriented. Possess strong organizational skills including excellent research, problem solving and analytical skills. Previous experience with high level data analysis, project management and process improvement a plus.   
  • Must be motivated by working in a high energy sales environment with the ability to do independent as well as team planning and goal setting.
  • Needs well developed skills in Microsoft Office and other Windows-based or Mac computer applications. Must demonstrate high proficiency and experience with Excel.
  • High level of integrity and discretion with an ability to responsibly handle sensitive and confidential information.
  • Must be available to travel for Company sponsored events, meetings and other business-related activities. (approx. 10% a year)
  • Knowledge of Telecom industry and typical Telecom Services sold desired.

Compensation and Schedule:

This is an exempt position. Compensation is commensurate on experience. 


New Job Posting: Sales Representative

Our rapidly growing Inc. 5000 telecommunications brokerage and consulting firm is looking for candidates who are interested in launching into a career in sales.  This position is for an energetic, smart and motivated self-starter with enthusiasm and a strong desire to learn sales.  

As a key member of our sales team, the Sales Representative is responsible for helping to build our business by identifying, attracting and converting leads and prospects into agent-partners through Company’s indirect sales distribution model.  This position collaborates closely with internal teams to ensure partner-agents are effectively onboarded and retained as well as represents the Company at networking and other industry related events. This full-time position, based in Hermosa Beach, California, reports to the SVP of Sales and Complex Solutions and comes with a training program where you will learn about our sales process and industry to be successful, as well as a competitive benefits package.  If you love a challenge, are interested in working in a great sales environment and learning new skills, we can’t wait to see your resume.

 

Principal Duties and Responsibilites:

  • Attend and represent the Company at networking, events, and referral sources to source and attract new agent-partner leads as well as to network and develop relationships on behalf of the Company.
  • Proactively source, identify, follow up, track, monitor and convert viable agent-partner prospects into agent-partners and ultimately actively selling agent-partners.  
  • Negotiate agent-partner agreements with new and existing agent-partners.  Identify and articulate the Company’s value proposition as compared to competitors.  In collaboration with the SVP of Sales and Complex Solutions and Operations Teams, negotiate the most effective structure for agent-partner agreements.
  • Facilitate ongoing agent-partner account management by maintaining relationships post-conversion with agent-partners by providing support, information and guidance on providers and solutions within Company portfolio; research and recommend new opportunities and carriers as well as other improvements in helping them grow their business.
  • Manage and influence relationships with agent-partners and other individuals, as appropriate, toward achieving the overall objectives of the business and getting agent-partners to be active in selling with Company.
  • Proactively strengthen, enhance and protect the Company’s brand and reputation among its key audiences, including existing and potential agent-partners, carriers, and employees.
  • Maintain professional and technical knowledge by attending educational training; reviewing professional publications, establishing a network, and benchmarking state of the art practices.
  • Collaborate closely with Marketing, Quotes, Partner Services, Commissions and Sales teams to provide strategic and operational perspective to ensure the cohesive management and coordination of the business’ daily operations and seamless partner-agent support across functions. 
  • Other related projects or duties as assigned.

Work Requirements:

  • Excellent customer service, time management and team building skills.
  • Outgoing personality that can easily strike up meaningful conversations with a broad range of audiences.
  • Excellent verbal and written communication, interpersonal and negotiation skills.  
  • Must be detail, process and quality oriented.  Possess strong organizational skills including excellent problem solving and analytical skills. 
  • Able to meet organizational goals and conversion quotas.  
  • Must be motivated by working in a high energy sales environment as well as strongly sales oriented with the ability to do independent sales planning, sales and goal setting.
  • Ability to build partnerships, facilitate agreements and drive results.
  • Exhibit a willingness to be flexible/adaptive and demonstrate the ability to operate in a dynamic, rapidly changing, performance driven culture.
  • Ability to travel up to 50% plus of the time.
  • Needs strong working knowledge of Microsoft Office and other Windows-based or Mac computer applications.  Must be proficient at navigating the Internet.

Education and Experience:

  • Bachelor’s degree in business administration, Marketing, Communications or a related area strongly preferred.
  • 0-1 years sales, customer service, marketing or a related area helpful.  Previous experience in telecommunications or a related industry helpful but not required.

Disclaimer:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.


New Job Posting: Sales Engineer

Sandler Partners, one of the largest master agencies in the telecommunications brokerage and consulting industry, is seeking a Sales Engineer to join our team. We are a dynamic, high growth Company who has been consistently included on the annual Inc. 5000 list of America’s fastest growing private companies for each of the last several years.

The Sales Engineer helps support the Company’s Partners and internal Sales and Solutions teams with structuring and selling complex opportunities by providing expertise on technical and business requirements, proposal preparation support, and assisting with technical presentations. The Sales Engineer is a Company-wide subject matter expert for: Cloud, security, data networking, hosting, colocation, virtualization, backup, managed services, and CPE solution design/engineering/consulting. The Sales Engineer may also provide technical training for Partners and the Sandler Partners team. This position reports to the Senior Vice President of Sales & Complex Solutions. This position is open to remote applicants.

 

Principal Duties and Responsibilites:

  • Technical Sales Planning and Support:
    • Act as a technical agnostic resource for the Company’s Partners and their clients to maximize sales growth and drive increased top-line revenue.
    • Responsible for assisting the Company’s Partners grow strategic product sales and revenue by serving as the technical liaison, with the goal of helping our Partners become their client’s trusted advisor.
    • Work collaboratively and facilitate discovery discussions with Partners to understand and document their clients’ needs and advise on design requirements necessary for the formulation of optimal solutions for: voice, cloud voice and contact center, data (DIA, P2P, VPN, MPLS, SD-WAN, wireless), CPE requirements, managed hosting, virtualization, outsourced infrastructure solutions (managed and un-managed), colocation specifications, specialized enterprise application suites with Microsoft, Google, and other vendor solutions, managed backup, IoT, and public/private cloud services for their clients. This includes helping to determine client requirements and providing design recommendations and guidance.
    • Advise Partners on solutions using the most optimal mix of the Company’s range of providers’ solutions and products. The Sales Engineer may also help customize the solution design as needed to result in the Partner’s ability to present the most effective solutions to their clients.
    • Assist with pre-sales design, discovery and implementation guidance including assisting in SoW in enterprise networks, and cloud services integration.
    • Assist in guidance on RFPs including partner led RFP and vendor selection to help respond to RFP’s.
    • May assist Partners with documenting and presenting complex solutions to their clients including recommending the benefits and gap analysis of the solutions presented.
    • Proactively track and follow up with Partners, including deals engaged with along with any Partners prioritized by Company.
  • Technical Training and Development:
    • Continually develop and grow technical knowledge base in cloud voice and contact center, data (DIA, P2P, VPN, MPLS, SD-WAN, wireless), emerging CPE managed services, managed hosting, virtualization, outsourced infrastructure solutions (managed and un-managed), colocation specifications, specialized enterprise application suites with public cloud providers, including other industry leaders of cloud, managed backup, IoT, and public/private cloud services and other technologies needed to stay abreast of emerging trends for our industry and distribution network.
    • Follow industry technology trends through self-study and formal training and share that knowledge with internal team members and Partners.
    • Provide technical training and development support to Partners at events and as needed, including speaking in front of large groups (i.e., industry groups, tradeshows, panels, etc.).
  • Strategic Planning and Implementation:
    • May participate with Partners, Company management and internal teams in strategic and tactical sales planning.
    • Develop and maintain a deep expertise on the mix of capabilities offered by the Providers in the Sandler Partners portfolio, their strengths and weaknesses, and advise management on areas where the Company has “gaps” in offerings.  Recommend Providers that should be considered as future additions to further strengthen the diversity of the Sandler carrier platform.
    • Collaborate closely with the Company’s internal teams to assist as appropriate with training, and technical solutions.
  • Possess and maintain a strong technical background and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications).  Utilizes that knowledge to help assist in selling and working closely with Partners developing new opportunities.

Competencies and Skills:

  • Strong knowledge of internet working designs and their applications, to include Managed Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and un-managed), specialized Enterprise application suites, IP subnetting and complex routing techniques on LAN/WAN networking concepts, IP Telephony, Security, network diversity and resilience, applications and other technical skills documented above.
  • Consultative selling and customer questioning techniques in order to identify and qualify new opportunities, help our Partners sell deeper within existing accounts with multiple services, creating solutions, and maintain the role of trusted technical advisor to our Partners.
  • Industry leading certifications preferred (Cisco, Juniper and others).
  • IP routing and switching.
  • SD -WAN, VPLS, MPLS, and IP VPN architecture.
  • UC and CCaaS Solutions and knowledge of industry marketplace.
  • Voice, Data and VoIP technologies and services.
  • TDM, SONET and Ethernet technologies and products.
  • Customer premises communication (data, video, voice) equipment from major vendors.
  • Data center infrastructure and networking.
  • Big Data, Middleware, and Object Storage understanding.
  • Understanding of IoT (Internet of Things) and AI (Artificial Intelligence) offers and practical use.
  • Managed Hosting Services, Public/Private Cloud, Virtualization, Outsourced infrastructure solutions including specific industry leaders like Microsoft, Google, IBM, AWS.
  • SAN, NAS, and Cloud Storage Solutions.
  • Security framework (NIST).
  • Ability to document requirements for SoW and Solution Designs.

Education and Experience:

  • Bachelor’s degree with a concentration in Engineering, Mathematics or a related field preferred.
  • 6-10 years of experience in sales engineering, systems engineering (Cloud, Hosting, Managed services, networking services, telephony, IP networking equipment) preferred.
  • Exceptional organizational skills, detail oriented combined with the ability to effectively balance multiple projects.
  • Strong project management skills
  • Proven ability to handle highly confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.

Compensation and Work Schedule:

Sandler Partners offers competitive compensation and a comprehensive benefits package. This position can be based remotely. This position requires the ability to travel 25% of the time (or when needed).

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


New Job Posting: Commissions Assurance Specialist

Are you a quick learner that works well with others and can perform serious work in a fast-paced environment? Would you like to work a mile from the beach, participate in company sponsored yoga classes, enjoy free lunch every day and wear casual attire to work? Our Hermosa Beach Telecommunications Brokerage and Consulting, Inc. 5000 Company is looking for someone to join our team as a full-time Commissions Assurance Specialist. This position is for an energetic self-starter, who possesses great analytical and communication skills and enjoys working in a high growth, developmental environment. If you want a chance to succeed and be rewarded for your contributions, this position is for you.

General Summary:

As a key member of our financial operations, the Commissions Assurance Specialist calculates, validates, and processes agent commissions, fields and resolves commission inquiries, and assists in regular report generation. This position is responsible for making sure our agents receive the highest quality of service when processing their payments and calculating accurate and timely commissions, as well as generating certain financial and operational reports. The right candidate will have strong analytical skills; and will be extremely detail oriented and results driven. Candidate must also have excellent communication skills with the confidence and ability to handle correspondence with agents and contribute during company meetings and presentations. This position is based in Hermosa Beach and reports to the Commissions Assurance Manager.

 

Principal Duties and Responsibilites:

  • Analyzes, investigates, problem solves and performs commission validations
  • Responds to investigations and follows up on commission inquiries
  • Produces daily/weekly/monthly reports
  • Attends and participates in regularly scheduled weekly and monthly meetings
  • Ensure the highest level of customer service for our agent base
  • Ability to manage a large workload and multitask
  • Performs other related projects or duties as assigned.

Desired Skills and Competencies:

  • Excellent verbal and written communication skills 
  • Excellent math, analytical and problem-solving skills
  • Must have excellent organization skills with the ability to independently manage multiple tasks
  • Proven ability to handle confidential information with integrity and discretion 
  • Ability to determine areas for improvement and determine recommendations for innovative enhancements
  • Previous experience demonstrating proactive approaches to problem-solving with good-decision making capability.

Qualifications:

  • A bachelor’s degree with an emphasis in business administration, accounting or finance is required
  • Minimum 1-2 years of experience working in commissions, accounting/finance or back office support, strongly preferred. 
  • Proficiency in Microsoft Office – including high proficiency/experience in Excel
  • Ability to quickly learn additional software/tools such as commission software (RPM), Webex, Evernote, etc.

Compensation:

This is an exempt position, salary may vary based on candidate’s qualifications and experience.

Disclaimer:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.


EOE Statement: Sandler Partners, LLC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identify, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.