Intrado (formerly West)
Intrado is a global technology enablement company. Formerly West, the company connects people around the world, empowering enterprises with technology and solutions for communication with customers, collaboration among employees and connectivity to emergency assistance. Intrado has over 20 years of experience improving engagement, enhancing productivity and increasing profitability for clients in a wide variety of industry verticals including healthcare, retail, utilities, manufacturing, financial services and more.
They offer the industry’s broadest and most complete portfolio of enterprise-grade UCaaS solutions including conferencing & collaboration, cloud contact center, CX design & support, hosted voice & networks, IVR & self-service, E911 & emergency routing and proactive notifications & mobility.