Details:  A major floral company that works with florists coast-to-coast turned to Sandler Partners for a custom SIP trunking solution.  The project, which involved several hundred direct inward dialing (DID) phone numbers from different cities and states, and spanning multiple telecom carriers, included the replacement of remote call forward (RCF) DIDs each billing at a minimum of $20 per month with SIP DIDs billing at 95 cents per month. Aside from generating substantial cost reductions, Sandler managed the paperwork, installation and ordering of several thousand new DIDs, taking the entire process off the client's shoulders. (Client reference available upon request.)

Details: A property management company with 19 properties requested an assessment and rollout of services from Sandler Partners.  The process required complete audit and network recommendations as well as services installation and project management.  At just the first site, Sandler worked with the local property manager to assess services, provided line sheets with instructions, eliminated unnecessary services, set up the property manager with a comprehensive understanding of services, capabilities and processes -- and future support -- while reducing costs by $1,800 per month.  The results achieved in this site alone led senior management to mandate a company-wide assessment by Sandler Partners.  (Client reference available upon request.) 

Details: A law firm that was moving to a new location turned to Sandler Partners for assistance in dealing with problems with its telecom services.  The client's carrier was experiencing load-balancing issues, so Sandler escalated the troubleshooting process, then extricated the client from its carrier contract for nonperformance when service did not improve.  Additionally, a hacker had penetrated the customer's phone system and made $65,000 in fraudulent international calls.  Sandler leveraged its relationship with a key carrier manager to cut the client's bill in half.  Finally, Sandler conducted a quote-and-review process for the customer, submitting paperwork and technical details for the customer's new location to the new carrier, and managing installation of new services.  As with all of our clients, this customer was amazed at the level of support delivered by Sandler Partners for no additional fee.  (Client reference available upon request.)